Cancellation & Refund Policy

At ATD Money we value our customers and are committed to providing best services.

Cancellation & Refund Policy Overview

We strongly recommend that before making a payment, our visitors and potential clients should read the refund policy.

Refund process will only be initiated by ATD Money in following conditions:

  1. If repayment of the loan has been done by the borrower twice by any means.
  2. Any extra payment has been received by ATD Money over and above the repayment value in any case.
  3. Repayment has been done mistakenly by the borrower unintentionally before his/her the due date of loan repayment.

Customer Satisfaction

If for some unforeseen reason, the client is not satisfied with our services, they may call us to seek direction on future calls. We will give our best effort to increase the satisfaction levels in such cases.

Important Note

If the customer is eligible for the refund then the refund amount would be credited in the respective bank account within 7 working days.

How to Request a Refund

1

Contact Customer Support

Reach out to our customer support team through our official contact channels.

2

Provide Transaction Details

Share your transaction ID and relevant payment information.

3

Verification Process

Our team will verify your refund eligibility based on the conditions mentioned above.

4

Refund Processing

If eligible, your refund will be processed within 7 working days to your registered bank account.

Need Help?

If you have any questions or need assistance regarding our cancellation and refund policy, please don't hesitate to contact our customer support team.

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